Speakers
Patrika Alis Cheston
Customer Experience Expert
Customer Experience Management is the new ‘it’. And when you make it the part and parcel of your existing marketing strategy, you are knocking all the birds at one go!
Bring the focus back to your customers, as it always should be!
Join our webinar as we speak with Patrika Alis Cheston about integrating aspects of customer experience into the existing marketing processes to build a satisfied, loyal customer base.
Key Highlights
- How to build aspects of customer experience management into your existing marketing strategy
- Strategies for tailored marketing to build customer loyalty based on customer activity
- Methods to create brand advocates with referral programs, events and consistent engagement opportunities
- ‘Ask the Expert ‘ Q&A session
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