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Real results,
real experiences

See what our customers have to say

Shengxian Liu

Shengxian Liu

Marketing and Data Reporting Analyst, Zell Lurie Institute

Before, our surveys were plain and uninviting, which contributed to low engagement. SurveySparrow has transformed our surveys into visually appealing and engaging experiences that our stakeholders actually enjoy participating in. The ease of use and powerful analytics tools have made it an invaluable part of our feedback process.

What I ❤️ most:

  • Ease of use
  • Powerful analytics
Lefa

Lefa

Market Researcher, The Brand Surgeon

SurveySparrow has been an excellent tool for our online and screening surveys. It's a good, user-friendly survey tool that consistently meets my needs. The team has provided outstanding support throughout our experience.

What I ❤️ most:

  • Skip logic
  • Multi-format response export
Anna Merianou

Anna Merianou

Monitoring & Evaluation Officer, METAdrasi

SurveySparrow is a one-stop solution for all our survey needs! The pre-made questionnaire saved us tons of time, and the comprehensive reports kept managers and employees informed. Platform is excellent, but the real standout is their customer service. No matter how basic my question is, they're always there to help. Highly recommend it!

What I ❤️ most:

  • 360-degree assessments
  • Language translation
Laura Garcia Llorca

Laura Garcia Llorca

CRM campaign manager, Dorna Sports

SurveySparrow has significantly improved how we engage with our audience. Its user-friendly design makes survey creation and analysis straightforward. The customization options and responsive support from the SurveySparrow team have been very valuable. We've also noticed a time savings thanks to the tool's ease of use.

What I ❤️ most:

  • Logic-based questions
  • Customizable branding options
Ivan

Ivan

Operational Manager, Enterprise Rent-A-Car

We have been using SurveySparrow for our customer service follow-ups surveys. Our experience with the platform is perfect, and the support has been exceptional. Overall, it's a great tool with robust features.

What I ❤️ most:

  • Ease of use
  • Excellent Customer support
Alberto Marcos

Alberto Marcos

Operations Head, Ironhack

We have been using SurveySparrow for three years now and I am impressed with the overall user experience. The tool is easy to navigate, manage and understand. The user interface is fantastic, contributing significantly to our high response rates. Our product team especially appreciates how seamlessly SurveySparrow integrates with our existing systems.

What I ❤️ most:

  • Powerful API integration
  • Diverse question formats
Kathie Dorus

Kathie Dorus

Operations Manager, NexaLearning

We totally love it! The ability to easily customize the questions to fit our specific training programs has been invaluable. Our coaches now find the reports incredibly user-friendly, allowing them to deliver more impactful feedback to participants.

What I ❤️ most:

  • Anonymous feedback collection
  • Customized reports
Farah Shebli

Farah Shebli

Talent Management, Concentrix Jordan

SurveySparrow's 360-degree assessment has helped our employees share honest feedback because of complete anonymity and confidentiality. The customizable questions and detailed reports have been crucial in finding key strengths and blind spots. The support team is great, fixing any problems quickly. Overall, SurveySparrow has made our feedback process more efficient and effective.

What I ❤️ most:

  • Anonymous feedback collection
  • Exceptional customer support
Rachael Mullen

Rachael Mullen

Head of Quality and Risk/ Regional Manager London, medneo

We at medneo have been using SurveySparrow for 18 months to collect patient satisfaction feedback. All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation. The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality.

What I ❤️ most:

  • Versatile survey formats
  • Easy QR share
Vicky Gerogiannis

Vicky Gerogiannis

Digital Marketing and Insights Manager, South Sydney Rabbitohs

Getting to know what our members want was our goal, and SurveySparrow aided us in achieving it very well. The user-friendly and intuitive interface made it easy for us to collect feedback from our members and fans. It provided a single source of truth with detailed reporting using real-time feedback. We saved a lot of time and could serve our members better.

What I ❤️ most:

  • Omnichannel share
  • Cost-effective solution
Dina Roshdy

Dina Roshdy

Group Head of HR, Gulf Cryo

SurveySparrow's customer support has been exceptional. They were always available to answer our questions and guide us through the entire process. The platform's flexibility and ease of use have been instrumental in creating a valuable 360 experience for our leadership team.

What I ❤️ most:

  • Customizable question types
  • Automated report generation
Rodgers Opere

Rodgers Opere

HR Manager, Enabling Qapital AG

We have been using SurveySparrow for our annual 360-degree feedback surveys. For three years running, the platform has proven to be reliable and cost-effective, offering exceptional value for money. The customer support team is proactive, responsive, supportive, and highly experienced, making the whole experience seamless and easy for us.

What I ❤️ most:

  • User-friendly UI
  • Anonymous survey settings
Daniel Sih

Daniel Sih

CEO, Spacemakers

SurveySparrow has been fabulous from the word go. The team helped to create our first survey which helped to gather feedback from our clients. Always helpful and beyond expectations.

What I ❤️ most:

  • Great visual layout
  • Intuitive interface
Keerthi Nair

Keerthi Nair

HR Manager, Emvigo Technologies

The switch from manual appraisal methods to SurveySparrow has been a game-changer. The variety of survey formats offered is a huge advantage and the reporting is fantastic. Exceptional customer support with steady patience and guidance throughout the process helped us get the most out of the platform. I would 100% recommend SurveySparrow to any company.

What I ❤️ most:

  • Diverse question types
  • In-depth 360-degree reports
Calum Totton

Calum Totton

Customer Success Manager, Lumina Intelligence

We use SurveySparrow for client feedback, specifically NPS surveys. Since implementing the platform, I have been able to create bespoke reports and detailed NPS reports to share internally, enhancing our feedback processes significantly. The customer success team is incredibly friendly and always eager to help, constantly suggesting additional features that might benefit our team. This level of support has made our overall experience with SurveySparrow exceptionally positive.

What I ❤️ most:

  • AI features are great
  • Multichannel reach
Uliana Pavlovska

Uliana Pavlovska

HR Director, WePlay Studios

SurveySparrow creates engaging surveys quickly and easily. The platform's analytics understand the responses precisely and provide detailed reports that are easy to share. Overall, SurveySparrow is the best option we have chosen for improving our employee experience. It's a very user-friendly platform that has helped us significantly.

What I ❤️ most:

  • Different survey types
  • Auto-generated reports
Aubrey Walter

Aubrey Walter

Information Management Project Manager - IEEE

The surveys are intuitive, and the user interface makes survey creation a breeze. SurveySparrow's responsive customer service promptly resolves our queries, ensuring a seamless experience.

What I ❤️ most:

  • Custom access control
  • Intuitive data visualization
Justine Falardo

Justine Falardo

Service Integration Manager - Gyptech

SurveySparrow has transformed how we engage with our customers and manage feedback. It’s intuitive and multifaceted, making it invaluable across our global operations.

What I ❤️ most:

  • Tailored NPS surveys
  • User-friendly UI and UX
Christel Verwey

Christel Verwey

Research Specialist, Telesure Investment Holdings

SurveySparrow is my go-to for various surveys—customers, employees, stakeholders, and more. Their service support is awesome, always there when I need guidance. Highly recommend for seamless surveys and excellent customer service.

What I ❤️ most:

  • Awesome customer support
  • Adding images and logos to the survey
Suraj Dandekar

Suraj Dandekar

Chief of Staff - CS, Asia, Capillary Technologies

We use SurveySparrow for our client’s NPS and CSAT surveys, and it's been a great experience so far. The ease of access and user-friendly interface make it a breeze to use. Their customer service has been incredibly responsive and quick to resolve any queries we have.

What I ❤️ most:

  • Ease of configuring NPS survey
  • Integration with Slack and Google Sheets
Manjari

Manjari

HR Manager, Aeries

We use SurveySparrow for our employee engagement surveys, and the experience has been excellent. The customer success team has been incredibly helpful, and we greatly appreciate their time and effort. The platform is user-friendly with great customization options. Overall, we are having a great time using it!

What I ❤️ most:

  • “Wing it”- AI survey creator
  • Easy to navigate
Saumya Oli

Saumya Oli

Management consulting, Accenture

SurveySparrow has been instrumental in our business development, brand engagement, and service optimization. The ease of writing survey questionnaires directly within the is great. Plus, the top-notch support earns a perfect 10/10. Overall, SurveySparrow delivers as promised, meeting my expectations.

What I ❤️ most:

  • Overall UX & UI
  • Customize surveys with CSS codes
Nermeen Nabil

Nermeen Nabil

Capability Manager, TBTD

We use SurveySparrow for our 360 Feedback process. It is very user-friendly and comfortable to use. Moreover, the SurveySparrow team has been consistently supportive and responsive. Overall, it's a great platform!

What I ❤️ most:

  • Logic set-up
  • Advanced background calculations
Alvaro Salazar

Alvaro Salazar

Senior Product Manager, Evenco International

SurveySparrow has transformed our approach to gathering market intelligence and engaging event participants. The platform's easy integration and versatility have substantially improved our operations. Their amazing assistance and proactive growth team are what truly set them apart. They are more than just a service provider; they are an integral part of our business strategy.

What I ❤️ most:

  • Conditional logic
  • White labelled embedding onto own website
Uliana Pavlovska

Uliana Pavlovska

Human Resources Director, WePlay Studios

We use SurveySparrow for internal surveys including monthly pulse checks, ENPS, and gathering feedback on webinars and employee performance. Our experience with SurveySparrow has been exceptional. It fully meets and automates our HR needs, making it easy for our team to provide feedback and enhance performance management.

What I ❤️ most:

  • Easy to navigate
  • Different types of surveys
Lonnie R Bridges Sr

Lonnie R Bridges Sr

Director of Training & Customer Experience, Paragon Casino

Leveraging SurveySparrow's intuitive platform has dramatically transformed our feedback collection process. It has allowed us to navigate through customer insights with precision, ensuring that no voice goes unheard and every action we take is informed and impactful.

What I ❤️ most:

  • Real-time TV dashboard
  • Customized surveys
Lynne Kreiner

Lynne Kreiner

Strategic HR Project Specialist, ESC

We find SurveySparrow to be user-friendly and intuitive, and we use it for our internal employee feedback and engagement surveys. The customer success team is consistently accessible and supportive, ensuring a smooth and efficient experience throughout.

What I ❤️ most:

  • Tailored surveys for HR needs
  • Dedicated customer support
Fiana Wei

Fiana Wei

Managing Director, Adaptive Psychology

I am absolutely amazed by the great product and the exceptional support provided by SurveySparrow. The customer service is next level, with highly responsive and knowledgeable support staff. Truly a fantastic experience!.

What I ❤️ most:

  • Ease of use
  • Ready-made templates
Akil KJ Bhat

Akil KJ Bhat

Product Manager, Furlenco

SurveySparrow's comprehensive platform has revolutionized our approach to connecting with customers. The platform’s detailed analytics and customizable survey options have empowered us to deeply understand our customers and significantly enhance our offerings.

What I ❤️ most:

  • AI-driven survey creation
  • Effective survey distribution
Praveen

Praveen

Program Manager, Meesho

SurveySparrow has been instrumental in transforming our approach to customer and seller experience. The platform's ability to provide deep insights and manage feedback at scale has enabled us to achieve our 10x goals and significantly improve satisfaction rates.

What I ❤️ most:

  • Executive Dashboard
  • Customized surveys
Nisha Moily

Nisha Moily

Customer Insights Project Lead, Decathlon Sports India

SurveySparrow has been pivotal in reshaping our customer feedback process. Its dynamic and intuitive platform has not only streamlined our feedback collection but has also empowered us to make impactful changes that resonate with our customers.

What I ❤️ most:

  • Dynamic dashboards
  • Real-time feedback collection
Neil Carlos Dias

Neil Carlos Dias

Director - Quality & Transformation, TATA Digital

The clear insights provided by SurveySparrow have greatly enhanced our processes at TATA Digital. The flexibility and functionality make it incredibly user-friendly and an outstanding tool overall. Since implementing SurveySparrow, our Customer Satisfaction (CSAT) has seen a significant improvement.

What I ❤️ most:

  • Tailored survey scales
  • Survey throttling
Zhenyuan

Zhenyuan

UX Researcher, FunPlus

Using their survey management tool transformed our data collection process, thanks to its simple, elegant UI and comprehensive functions. It's effectiveness redefined how we engage with insights.

What I ❤️ most:

  • Dynamic dashboards
  • Real-time feedback collection
Ilya Sandoval

Ilya Sandoval

CEO, Athletic Ki

I am genuinely impressed with SurveySparrow’s user-friendly interface and straightforward setup process. I must commend their customer service, which consistently earns a perfect 10 in my book. Despite being a small company, I receive top-notch service whenever I have questions, encounter problems, or need assistance.

What I ❤️ most:

  • Chat Surveys
  • Data export & import
Jonelle Henry

Jonelle Henry

Administration, Tehononga

Utilizing this platform transformed our staff feedback process, integrating customizable surveys, diverse templates, and seamless photo uploads. It's not just user-friendly, it's a game-changer for enhancing employee engagement and insights. Truly unparalleled in its capabilities.

What I ❤️ most:

  • Diverse templates
  • Customizable surveys
Jessie

Jessie

Campaign Marketing Coordinator, Hosted Network

Transforming partner engagement with unmatched efficiency, our platform elevates B2B interactions to new heights. Its intuitive design and dedicated support team ensure your needs are met with precision and care, setting a new standard for excellence in the industry.

What I ❤️ most:

  • Unmatched efficiency
  • Dedicated support
Stephanie Gram

Stephanie Gram

Head of Digital Marketing, Graubünden Ferien

SurveySparrow's annual website survey is a game-changer for us. With a seamless integration, low costs, and high flexibility, it's our go-to solution for gathering valuable B2B insights. The experience is simply outstanding.

What I ❤️ most:

  • Seamless Integration
  • Low Costs
Sonia

Sonia

Operations Associate, Sayers

We use SurveySparrow for internal company-wide feedback surveys, appreciating its ability to boost our insights. The customer success team's patience and understanding of our unique needs have made our experience highly positive. We're impressed by its personalization, user-friendly interface, and features like bulk invites, with the flexible reviewer/reviewee setup being a key reason for choosing SurveySparrow.

What I ❤️ most:

  • Extensive customization options
  • Intuitive design
Emre Sütlü

Emre Sütlü

Head of Customer Service, Bitget TR

In our long-term partnership with Surveysparrow, they have always provided solution-oriented and multifunctional usage features. The new features they regularly add are crucial for us to stay current. As a result, they consistently exceed our expectations.

What I ❤️ most:

  • Advanced features
  • Solution-oriented approach
Janine Alfiler

Janine Alfiler

Program Manager, Circles.Life

I primarily use SurveySparrow for 360 Reviews, which has been transformative. My experiences with their team have been excellent, showcasing their dedication to user satisfaction. Overall, I highly rate SurveySparrow for its impactful features and outstanding support.

What I ❤️ most:

  • Templated forms
  • Respondent anonymity
Lynette

Lynette

Founder, Akaramamao

SurveySparrow has transformed our online class experience, from seamless participant registration to engaging post-class feedback. The reporting is intuitive and detailed, enhancing our understanding of participants' needs. Most impressive is their exceptional service - the team is always friendly, approachable, and ready to assist.

What I ❤️ most:

  • Eye-catching visuals
  • Diverse survey formats
Tiffany

Tiffany

Supervisor, Organizational Development & Organization Culture Department, KKday

We conduct 360-degree surveys using SurveySparrow and find it very easy to use. Overall, the experience is seamless thanks to the excellent service and real-person online support.

What I ❤️ most:

  • Multi-lingual support
  • User-friendly interface
Hanne

Hanne

Principal Product Designer, Honey Insurance

The user-friendly interface, coupled with SurveySparrow's survey-building flexibility and rapid deployment capabilities, makes it an indispensable tool for our NPS® and quantitative research projects.

What I ❤️ most:

  • White-label surveys
  • Logic set up
Wanwipa Wiwatthanateepa

Wanwipa Wiwatthanateepa

Regional Research & Insight Manager, AirAsia Super app

A superb customer success manager and an efficient support team make this survey platform a standout choice. SurveySparrow's user-friendly setup process adds to the positive experience. I loved using it and have already I've already recommended it to my peers.

What I ❤️ most:

  • Simple Logic setup
  • Image or video choice questions
Nathan Reoch

Nathan Reoch

Digital Manager, ACL Industrial Technology

We use SurveySparrow to collect NPS® scores. Excellent support with a helpful and quickly responsive team. The platform offers powerful functionality and is easy to use. Overall, we loved it.

What I ❤️ most:

  • Advanced API & integration
  • Easy to configure & view reports
Claudia Artz

Claudia Artz

Founder, RadUp

I've tried various survey tools over the years, but at RadUp, we love SurveySparrow the most. It's user-friendly, offers diverse question options, has a simple setup, provides comprehensive reporting, and keeps back-end management minimal. Highly recommend it to any company seeking a top-notch survey tool!

What I ❤️ most:

  • Multiple question types
  • Detailed Reports
Henry Gunson

Henry Gunson

Performance Consultant, Performance Science

User-friendly 360 survey tool with stunning automated reports. The survey interface is aesthetically pleasing and the flexibility to select subjects and evaluators is commendable. The support team is exceptionally helpful and friendly.

What I ❤️ most:

  • Customizability
  • Automated reports generation
Yaron Tsor

Yaron Tsor

Product Operations Manager, MEWS

We use SurveySparrow for customer check-ins, NPS®/CSAT surveys, and in-depth research. Its flexibility helps us understand customer sentiments effortlessly. Easy integration with tools like Salesforce enhances our view of the customer journey. Plus, their excellent support makes using the tool a breeze.

What I ❤️ most:

  • Easy Integration
  • Top-notch customer support
Anne-Marie Cremona

Anne-Marie Cremona

People Experience Project Lead, Interflow

The platform's unique ability to facilitate live edits sets it apart and makes our 360-degree assessment process seamless. The user-friendly interface simplifies the process remarkably. The customer success team offers exceptional service and advice, demonstrating their commitment, which has been super valuable.

What I ❤️ most:

  • Amazing support
  • Simple to set up
Nadia Zulkifli

Nadia Zulkifli

HR & Admin Officer, myFirst Tech

I am thoroughly satisfied with the support provided by the SurveySparrow team. Their assistance with inquiries, particularly regarding the language setting, customized report and template, and building the question section for 360 assessments, has been commendable. The platform's user-friendly features have greatly enhanced our performance appraisal process.

What I ❤️ most:

  • Customized reports and templates
  • Language setting
Suhaida

Suhaida

Customer Experience, Assistant Manager, SOCAR Mobility Malaysia

We rely on SurveySparrow for our company's NPS® surveys across various verticals. It serves as our survey gatekeeper, managing requests from different departments to end users. The NPS®-specific survey types, and detailed reports are impeccable. The exceptional support team ensures prompt issue resolution. Looking forward to achieving more with SurveySparrow.

What I ❤️ most:

  • Auto reminder to non respondents
  • Built-in chatbot
Kylie Neal

Kylie Neal

Founder, Kan Kulture

The intuitive interface and the inclusion of our logo add a professional touch. It's been a game-changer for our performance review surveys and work order forms. An exceptional tool.

What I ❤️ most:

  • Custom branding
  • Conversational surveys
Karen

Karen

Programme Manager, Catapult

SurveySparrow has simplified the process of conducting our 360 LeaderScope Assessments. Its seamless survey extension, effortless contact detail updates, and role consolidation are truly remarkable. The exceptional customer success team and their swift responses further elevate the experience.

What I ❤️ most:

  • Contact management
  • Versatality
Abbie

Abbie

Marketing Consultant, The Lucy Rose Clinic

We are thrilled with SurveySparrow's exceptional platform. It seamlessly enables us to administer Transactional Surveys, Quizzes, and NPS® with ease. The user experience is outstanding, complemented by its seamless integrations. Moreover, the insightful backend calculations greatly enhance our operations. Highly impressed with SurveySparrow!

What I ❤️ most:

  • Robust integrations
  • Easy to use
Lakshi Jayasinghe

Lakshi Jayasinghe

Operations Officer, R&J Batteries Pty Ltd

Performing our yearly surveys to collect feedback from both customers and employees has become incredibly easy using SurveySparrow. The attentive and helpful customer success team adds immense value to the experience. Truly a great platform!

What I ❤️ most:

  • User friendly UI
  • Detailed tutorial videos
Derick Catindig

Derick Catindig

Customer Centric Specialist, Motorcentral Sales Corp.

The platform's user-friendly interface and intuitive navigation make collecting customer feedback effortless. The approachable and reliable SurveySparrow team enhances the experience even further. Overall, I am very pleased with the exceptional service they provide.

What I ❤️ most:

  • Easy to navigate
  • Approachable & reliable

Henry Gomez

Director

SurveySparrow has made it easy for me to craft impactful quantitative research templates for my consulting clients and refine their logical workflows. The platform's latest enhancements prove highly beneficial. The consistently responsive support and dedicated customer experience team further enhance the overall experience.

What I ❤️ most:

  • Latest feature enhancements
  • Custom Workflows
Stephen Sasse

Stephen Sasse

Principal, Alpheus Advisory

An invaluable tool for conducting workplace ballots through email and SMS. SurveySparrow’s support team is impressive, and the platform's ease of use, reporting, and analytics are standout features. Overall, an outstanding experience with a great product and exceptional service.

What I ❤️ most:

  • Great support
  • Advanced analytics
Helen

Helen

Global Wholesale Marketing Lead, Allpress Espresso Ltd Pty

Pretty good! The B2B customer experience platform provided us with valuable tools that weren't previously available in real time. The ongoing infrastructure development is evident, enhancing our overall experience. The pricing offers excellent value for money, making this platform a smart investment.

What I ❤️ most:

  • Executive dashboard
  • Seamless integration
Susan Proctor

Susan Proctor

Deputy General Manager, Prosper Management Consultancy

SurveySparrow offers unmatched functionality, service, and design capabilities. I've used every survey platform out there. This has been the best! What’s more-their support team is proactive, prompt and professional.

What I ❤️ most:

  • Intuitive design
  • Powerful chat capabilities
Clint

Clint

Founder, Successfully Coaching

My experience with SurveySparrow has been excellent. I highly recommend it to anyone in need of a powerful survey tool. Just the perfect combination of great price, quality, and service.

What I ❤️ most:

  • User-friendly interface
  • Scope of customization available
Shereen Shawa

Shereen Shawa

Deputy General Manager, Prosper Management Consultancy

The platform's user-friendly interface made it incredibly easy to use, allowing us to navigate through effortlessly. What truly stands out is the platform's ability to customize according to our specific needs, giving us the flexibility we require. Throughout our journey, the SurveySparrow team has consistently displayed their professionalism and helpfulness, making the experience even more satisfying. We're delighted with the results and the level of support we've received.

What I ❤️ most:

  • Advanced reports
  • section Customizability
Jjoanna kanepotaka

Jjoanna kanepotaka

Executive Director & Co-Founder, Smarterfoods

SurveySparrow team has been professional and competent, going above and beyond to assist me. They’ve always been there to help and support me- just like a family

What I ❤️ most:

  • Seamless chat function
  • Prompt assistance