Real Results, Real Experiences

Surveysparrow | Testimonials
featured testimonialShengxian Liu
Shengxian Liu

We had meaningful data within weeks of signing up with SurveySparrow and it helped us transform our process.

Shengxian Liu

Marketing and Data Reporting Analyst

LE

SurveySparrow has been an excellent tool for our online and screening surveys. It's a good, user-friendly survey tool that consistently meets my needs. The team has provided outstanding support throughout our experience.

Lefa

Market Researcher, The Brand Surgeon

AM

SurveySparrow is a one-stop solution for all our survey needs! The pre-made questionnaire saved us tons of time, and the comprehensive reports kept managers and employees informed. Platform is excellent, but the real standout is their customer service. No matter how basic my question is, they're always there to help. Highly recommend it!

Anna Merianou

Monitoring & Evaluation Officer, METAdrasi

LL

SurveySparrow has significantly improved how we engage with our audience. Its user-friendly design makes survey creation and analysis straightforward. The customization options and responsive support from the SurveySparrow team have been very valuable. We've also noticed a time savings thanks to the tool's ease of use.

Laura Garcia Llorca

CRM campaign manager, Dorna Sports

IV

We have been using SurveySparrow for our customer service follow-ups surveys. Our experience with the platform is perfect, and the support has been exceptional. Overall, it's a great tool with robust features.

Ivan

Operational Manager, Enterprise Rent-A-Car

AM

We have been using SurveySparrow for three years now and I am impressed with the overall user experience. The tool is easy to navigate, manage and understand. The user interface is fantastic, contributing significantly to our high response rates. Our product team especially appreciates how seamlessly SurveySparrow integrates with our existing systems.

Alberto Marcos

Operations Head, Ironhack

KD

We totally love it! The ability to easily customize the questions to fit our specific training programs has been invaluable. Our coaches now find the reports incredibly user-friendly, allowing them to deliver more impactful feedback to participants.

Kathie Dorus

Operations Manager, NexaLearning

FS

SurveySparrow's 360-degree assessment has helped our employees share honest feedback because of complete anonymity and confidentiality. The customizable questions and detailed reports have been crucial in finding key strengths and blind spots. The support team is great, fixing any problems quickly. Overall, SurveySparrow has made our feedback process more efficient and effective.

Farah Shebli

Talent Management, Concentrix Jordan

RM

We at medneo have been using SurveySparrow for 18 months to collect patient satisfaction feedback. All surveys are completely anonymous, ensuring that personal data remains protected in full compliance with GDPR and UK data protection legislation. The platform is easy to set up and has transformed our feedback collection, enhancing both efficiency and service quality.

Rachael Mullen

Head of Quality and Risk/ Regional Manager London, medneo

VG

Getting to know what our members want was our goal, and SurveySparrow aided us in achieving it very well. The user-friendly and intuitive interface made it easy for us to collect feedback from our members and fans. It provided a single source of truth with detailed reporting using real-time feedback. We saved a lot of time and could serve our members better.

Vicky Gerogiannis

Digital Marketing and Insights Manager, South Sydney Rabbitohs

DR

SurveySparrow's customer support has been exceptional. They were always available to answer our questions and guide us through the entire process. The platform's flexibility and ease of use have been instrumental in creating a valuable 360 experience for our leadership team.

Dina Roshdy

Group Head of HR, Gulf Cryo

RO

We have been using SurveySparrow for our annual 360-degree feedback surveys. For three years running, the platform has proven to be reliable and cost-effective, offering exceptional value for money. The customer support team is proactive, responsive, supportive, and highly experienced, making the whole experience seamless and easy for us.

Rodgers Opere

HR Manager, Enabling Qapital AG

DS

SurveySparrow has been fabulous from the word go. The team helped to create our first survey which helped to gather feedback from our clients. Always helpful and beyond expectations.

Daniel Sih

CEO, Spacemakers

KN

The switch from manual appraisal methods to SurveySparrow has been a game-changer. The variety of survey formats offered is a huge advantage and the reporting is fantastic. Exceptional customer support with steady patience and guidance throughout the process helped us get the most out of the platform. I would 100% recommend SurveySparrow to any company.

Keerthi Nair

HR Manager, Emvigo Technologies

CT

We use SurveySparrow for client feedback, specifically NPS surveys. Since implementing the platform, I have been able to create bespoke reports and detailed NPS reports to share internally, enhancing our feedback processes significantly. The customer success team is incredibly friendly and always eager to help, constantly suggesting additional features that might benefit our team. This level of support has made our overall experience with SurveySparrow exceptionally positive.

Calum Totton

Customer Success Manager, Lumina Intelligence

UP

SurveySparrow creates engaging surveys quickly and easily. The platform's analytics understand the responses precisely and provide detailed reports that are easy to share. Overall, SurveySparrow is the best option we have chosen for improving our employee experience. It's a very user-friendly platform that has helped us significantly.

Uliana Pavlovska

HR Director, WePlay Studios

AW

The surveys are intuitive, and the user interface makes survey creation a breeze. SurveySparrow's responsive customer service promptly resolves our queries, ensuring a seamless experience.

Aubrey Walter

Information Management Project Manager - IEEE

JF

SurveySparrow has transformed how we engage with our customers and manage feedback. It’s intuitive and multifaceted, making it invaluable across our global operations.

Justine Falardo

Service Integration Manager - Gyptech

CV

SurveySparrow is my go-to for various surveys—customers, employees, stakeholders, and more. Their service support is awesome, always there when I need guidance. Highly recommend for seamless surveys and excellent customer service.

Christel Verwey

Research Specialist, Telesure Investment Holdings

SD

We use SurveySparrow for our client’s NPS and CSAT surveys, and it's been a great experience so far. The ease of access and user-friendly interface make it a breeze to use. Their customer service has been incredibly responsive and quick to resolve any queries we have.

Suraj Dandekar

Chief of Staff - CS, Asia, Capillary Technologies
featured testimonial

We use SurveySparrow for our employee engagement surveys, and the experience has been excellent.

Manjari

HR Manager, Aeries

SO

SurveySparrow has been instrumental in our business development, brand engagement, and service optimization. The ease of writing survey questionnaires directly within the is great. Plus, the top-notch support earns a perfect 10/10. Overall, SurveySparrow delivers as promised, meeting my expectations.

Saumya Oli

Management consulting, Accenture

NN

We use SurveySparrow for our 360 Feedback process. It is very user-friendly and comfortable to use. Moreover, the SurveySparrow team has been consistently supportive and responsive. Overall, it's a great platform!

Nermeen Nabil

Capability Manager, TBTD

AS

SurveySparrow has transformed our approach to gathering market intelligence and engaging event participants. The platform's easy integration and versatility have substantially improved our operations. Their amazing assistance and proactive growth team are what truly set them apart. They are more than just a service provider; they are an integral part of our business strategy.

Alvaro Salazar

Senior Product Manager, Evenco International

UP

We use SurveySparrow for internal surveys including monthly pulse checks, ENPS, and gathering feedback on webinars and employee performance. Our experience with SurveySparrow has been exceptional. It fully meets and automates our HR needs, making it easy for our team to provide feedback and enhance performance management.

Uliana Pavlovska

Human Resources Director, WePlay Studios

LS

Leveraging SurveySparrow's intuitive platform has dramatically transformed our feedback collection process. It has allowed us to navigate through customer insights with precision, ensuring that no voice goes unheard and every action we take is informed and impactful.

Lonnie R Bridges Sr

Director of Training & Customer Experience, Paragon Casino

LK

We find SurveySparrow to be user-friendly and intuitive, and we use it for our internal employee feedback and engagement surveys. The customer success team is consistently accessible and supportive, ensuring a smooth and efficient experience throughout.

Lynne Kreiner

Strategic HR Project Specialist, ESC

FW

I am absolutely amazed by the great product and the exceptional support provided by SurveySparrow. The customer service is next level, with highly responsive and knowledgeable support staff. Truly a fantastic experience!.

Fiana Wei

Managing Director, Adaptive Psychology

AB

SurveySparrow's comprehensive platform has revolutionized our approach to connecting with customers. The platform’s detailed analytics and customizable survey options have empowered us to deeply understand our customers and significantly enhance our offerings.

Akil KJ Bhat

Product Manager, Furlenco

PR

SurveySparrow has been instrumental in transforming our approach to customer and seller experience. The platform's ability to provide deep insights and manage feedback at scale has enabled us to achieve our 10x goals and significantly improve satisfaction rates.

Praveen

Program Manager, Meesho

NM

SurveySparrow has been pivotal in reshaping our customer feedback process. Its dynamic and intuitive platform has not only streamlined our feedback collection but has also empowered us to make impactful changes that resonate with our customers.

Nisha Moily

Customer Insights Project Lead, Decathlon Sports India

ND

The clear insights provided by SurveySparrow have greatly enhanced our processes at TATA Digital. The flexibility and functionality make it incredibly user-friendly and an outstanding tool overall. Since implementing SurveySparrow, our Customer Satisfaction (CSAT) has seen a significant improvement.

Neil Carlos Dias

Director - Quality & Transformation, TATA Digital

ZH

Using their survey management tool transformed our data collection process, thanks to its simple, elegant UI and comprehensive functions. It's effectiveness redefined how we engage with insights.

Zhenyuan

UX Researcher, FunPlus

IS

I am genuinely impressed with SurveySparrow’s user-friendly interface and straightforward setup process. I must commend their customer service, which consistently earns a perfect 10 in my book. Despite being a small company, I receive top-notch service whenever I have questions, encounter problems, or need assistance.

Ilya Sandoval

CEO, Athletic Ki

JH

Utilizing this platform transformed our staff feedback process, integrating customizable surveys, diverse templates, and seamless photo uploads. It's not just user-friendly, it's a game-changer for enhancing employee engagement and insights. Truly unparalleled in its capabilities.

Jonelle Henry

Administration, Tehononga

JE

Transforming partner engagement with unmatched efficiency, our platform elevates B2B interactions to new heights. Its intuitive design and dedicated support team ensure your needs are met with precision and care, setting a new standard for excellence in the industry.

Jessie

Campaign Marketing Coordinator, Hosted Network

SG

SurveySparrow's annual website survey is a game-changer for us. With a seamless integration, low costs, and high flexibility, it's our go-to solution for gathering valuable B2B insights. The experience is simply outstanding.

Stephanie Gram

Head of Digital Marketing, Graubünden Ferien

SO

We use SurveySparrow for internal company-wide feedback surveys, appreciating its ability to boost our insights. The customer success team's patience and understanding of our unique needs have made our experience highly positive. We're impressed by its personalization, user-friendly interface, and features like bulk invites, with the flexible reviewer/reviewee setup being a key reason for choosing SurveySparrow.

Sonia

Operations Associate, Sayers

ES

In our long-term partnership with Surveysparrow, they have always provided solution-oriented and multifunctional usage features. The new features they regularly add are crucial for us to stay current. As a result, they consistently exceed our expectations.

Emre Sütlü

Head of Customer Service, Bitget TR

JA

I primarily use SurveySparrow for 360 Reviews, which has been transformative. My experiences with their team have been excellent, showcasing their dedication to user satisfaction. Overall, I highly rate SurveySparrow for its impactful features and outstanding support.

Janine Alfiler

Program Manager, Circles.Life

LY

SurveySparrow has transformed our online class experience, from seamless participant registration to engaging post-class feedback. The reporting is intuitive and detailed, enhancing our understanding of participants' needs. Most impressive is their exceptional service - the team is always friendly, approachable, and ready to assist.

Lynette

Founder, Akaramamao

TI

We conduct 360-degree surveys using SurveySparrow and find it very easy to use. Overall, the experience is seamless thanks to the excellent service and real-person online support.

Tiffany

Supervisor, Organizational Development & Organization Culture Department, KKday
featured testimonial

The user-friendly interface, coupled with SurveySparrow's survey-building flexibility and rapid deployment capabilities.

Hanne

Principal Product Designer, Honey Insurance

WW

A superb customer success manager and an efficient support team make this survey platform a standout choice. SurveySparrow's user-friendly setup process adds to the positive experience. I loved using it and have already I've already recommended it to my peers.

Wanwipa Wiwatthanateepa

Regional Research & Insight Manager, AirAsia Super app

NR

We use SurveySparrow to collect NPS® scores. Excellent support with a helpful and quickly responsive team. The platform offers powerful functionality and is easy to use. Overall, we loved it.

Nathan Reoch

Digital Manager, ACL Industrial Technology

CA

I've tried various survey tools over the years, but at RadUp, we love SurveySparrow the most. It's user-friendly, offers diverse question options, has a simple setup, provides comprehensive reporting, and keeps back-end management minimal. Highly recommend it to any company seeking a top-notch survey tool!

Claudia Artz

Founder, RadUp

HG

User-friendly 360 survey tool with stunning automated reports. The survey interface is aesthetically pleasing and the flexibility to select subjects and evaluators is commendable. The support team is exceptionally helpful and friendly.

Henry Gunson

Performance Consultant, Performance Science

YT

We use SurveySparrow for customer check-ins, NPS®/CSAT surveys, and in-depth research. Its flexibility helps us understand customer sentiments effortlessly. Easy integration with tools like Salesforce enhances our view of the customer journey. Plus, their excellent support makes using the tool a breeze.

Yaron Tsor

Product Operations Manager, MEWS

AC

The platform's unique ability to facilitate live edits sets it apart and makes our 360-degree assessment process seamless. The user-friendly interface simplifies the process remarkably. The customer success team offers exceptional service and advice, demonstrating their commitment, which has been super valuable.

Anne-Marie Cremona

People Experience Project Lead, Interflow

NZ

I am thoroughly satisfied with the support provided by the SurveySparrow team. Their assistance with inquiries, particularly regarding the language setting, customized report and template, and building the question section for 360 assessments, has been commendable. The platform's user-friendly features have greatly enhanced our performance appraisal process.

Nadia Zulkifli

HR & Admin Officer, myFirst Tech

SU

We rely on SurveySparrow for our company's NPS® surveys across various verticals. It serves as our survey gatekeeper, managing requests from different departments to end users. The NPS®-specific survey types, and detailed reports are impeccable. The exceptional support team ensures prompt issue resolution. Looking forward to achieving more with SurveySparrow.

Suhaida

Customer Experience, Assistant Manager, SOCAR Mobility Malaysia

KN

The intuitive interface and the inclusion of our logo add a professional touch. It's been a game-changer for our performance review surveys and work order forms. An exceptional tool.

Kylie Neal

Founder, Kan Kulture

KA

SurveySparrow has simplified the process of conducting our 360 LeaderScope Assessments. Its seamless survey extension, effortless contact detail updates, and role consolidation are truly remarkable. The exceptional customer success team and their swift responses further elevate the experience.

Karen

Programme Manager, Catapult

AB

We are thrilled with SurveySparrow's exceptional platform. It seamlessly enables us to administer Transactional Surveys, Quizzes, and NPS® with ease. The user experience is outstanding, complemented by its seamless integrations. Moreover, the insightful backend calculations greatly enhance our operations. Highly impressed with SurveySparrow!

Abbie

Marketing Consultant, The Lucy Rose Clinic

LJ

Performing our yearly surveys to collect feedback from both customers and employees has become incredibly easy using SurveySparrow. The attentive and helpful customer success team adds immense value to the experience. Truly a great platform!

Lakshi Jayasinghe

Operations Officer, R&J Batteries Pty Ltd

DC

The platform's user-friendly interface and intuitive navigation make collecting customer feedback effortless. The approachable and reliable SurveySparrow team enhances the experience even further. Overall, I am very pleased with the exceptional service they provide.

Derick Catindig

Customer Centric Specialist, Motorcentral Sales Corp.

HG

SurveySparrow has made it easy for me to craft impactful quantitative research templates for my consulting clients and refine their logical workflows. The platform's latest enhancements prove highly beneficial. The consistently responsive support and dedicated customer experience team further enhance the overall experience.

Henry Gomez

Director

SS

An invaluable tool for conducting workplace ballots through email and SMS. SurveySparrow’s support team is impressive, and the platform's ease of use, reporting, and analytics are standout features. Overall, an outstanding experience with a great product and exceptional service.

Stephen Sasse

Principal, Alpheus Advisory

HE

Pretty good! The B2B customer experience platform provided us with valuable tools that weren't previously available in real time. The ongoing infrastructure development is evident, enhancing our overall experience. The pricing offers excellent value for money, making this platform a smart investment.

Helen

Global Wholesale Marketing Lead, Allpress Espresso Ltd Pty

SP

SurveySparrow offers unmatched functionality, service, and design capabilities. I've used every survey platform out there. This has been the best! What’s more-their support team is proactive, prompt and professional.

Susan Proctor

Deputy General Manager, Prosper Management Consultancy

CL

My experience with SurveySparrow has been excellent. I highly recommend it to anyone in need of a powerful survey tool. Just the perfect combination of great price, quality, and service.

Clint

Founder, Successfully Coaching

SS

The platform's user-friendly interface made it incredibly easy to use, allowing us to navigate through effortlessly. What truly stands out is the platform's ability to customize according to our specific needs, giving us the flexibility we require. Throughout our journey, the SurveySparrow team has consistently displayed their professionalism and helpfulness, making the experience even more satisfying. We're delighted with the results and the level of support we've received.

Shereen Shawa

Deputy General Manager, Prosper Management Consultancy

JK

SurveySparrow team has been professional and competent, going above and beyond to assist me. They’ve always been there to help and support me- just like a family

Jjoanna kanepotaka

Executive Director & Co-Founder, Smarterfoods
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