NPS Benchmarks
Tap into our database and benchmark yourself against your peers & competitors. Understand what your Net Promoter Score is telling you.
Compare your NPS Score
Company Name
Your score is 0 points above the industry average
NPS is not just a metric. It is a journey.
Set up an NPS survey, uncover insights, & trigger actions that help your business grow.
A personalized walkthrough by our experts. No strings attached!
Wish to know all about NPS?
Ranging from -100 to 100, Net Promoter Score is calculated by asking one single question, “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?”
Based on the rating given, the respondents fall into three categories- Promoters, if they gave 9 or 10, Passives, if it was 7 or 8, and Detractors, if they entered anything less. It’s such a simple business metric, yet the insights uncovered, if done correctly, will keep turning your customers into promoters, and the ripple effect can lead to more revenue growth over time.
Here is the complete guide
Net Promoter Score Benchmark
SurveySparrow Powers Your Experiences
